An update regarding Coronavirus (COVID-19)

In recent weeks, there has been growing concern regarding the Coronavirus (COVID-19) outbreak, across the UK and London.

At City Relay, we are operating as normal, honouring all existing bookings and welcoming guests into our London homes. Our number one priority remains the health and safety of our guests, hosts and team members. As a precaution, we are closely monitoring the UK government website for updates about the virus, including travel recommendations within and to the UK. We are also working with our hosts to provide antibacterial hand wash in all our London properties, to play our part in reducing further spread of the virus.

We would like to ask all of our current hosts and guests to consult their relevant local authorities’ travel guidance and health advisories related to Coronavirus, and to consult the global advice of the World Health Organisation before travelling. 

For further information, we have compiled a list of relevant links to review:

World Health Organization (WHO)

Coronavirus information

United Kingdom

Travel advisories

Coronavirus information

United States

Travel advisories

Coronavirus information

Italy

Travel advisories

Coronavirus information

Germany

Travel advisories

Coronavirus information

France

Travel advisories

Coronavirus information

Germany

Travel advisories

Coronavirus information

People’s Republic of China

National Health Commission

Chinese Centre for Disease Control and Prevention 

Australia

Travel advisories

Coronavirus information

If you have any questions or concerns, please do not hesitate to contact either our Guest Relations team on +44 (0)20 7993 5693 or speak to your dedicated Host Account Manager, who will be happy to assist and support through this time.