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The challenge

Roxana wanted to get more out of her London property when living at her second home in Bangladesh a few months of the year. The main goal was to generate an extra income, however, she needed to be reassured short letting her property could be as safe and as beneficial as long letting.

The process

To help Roxana feel comfortable with letting out her home, we needed to provide a clear outline of our guest security procedures; how we vet their payment information, personal details and also meet them face to face to reduce the chance of any future issues.

Once we were able to provide Roxana the insurances she needed, we knew we could deliver the level of income she was looking for, through a combination of her great property quality and location, our London knowledge and our specialist pricing software.

City relay have been doing a great job of managing my home, I would absolutely recommend.

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