Alison’s story

The challenge

Alison lives overseas but needed the flexibility to return to her London apartment at various times throughout the year, which made short letting the perfect solution for her.

It was essential whilst being abroad that she partnered with a reliable company who could be trusted to completely manage her short let property without complications and stresses.

During a prior stay at a short let property in London, Alison was impressed by the service that City Relay offered and wanted to discuss the prospect of us managing her own property.

The process

After Alison reached out and we organised a meeting to view the property, we were stunned by the quality and potential it had. Our professional photographer and distributions team immediately got to work to create an attractive listing across over 30+ online booking channels. Additionally, with the trust in our pricing strategy, we firmly believed Alison would be extremely happy with the bookings she received.

Bringing together the rest of the service, including housekeeping and personal check-ins, helped create the most comfortable, convenient and high quality resident experience, epitomised by her amazing 5 star property rating.

Become a partner

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