2020 was indeed a challenging, but exciting year for City Relay, where we remained the most trusted property management company in London. We maintained our industry-leading position for customer ratings and reviews, despite the global pandemic.
2020 highlights include increasing our average length of customer stays by 67%, expanding our areas of operation to achieve 100% coverage of zone 1 in London, and achieving 5-star ratings from 91% of guests. We also achieved extremely strong growth of our long let business, with 100% growth in portfolio size.
To find out more about City Relay’s achievements in 2020, check out our infographic below. We’ll be sure to keep you updated on our progress and exciting plans, as we head optimistically into 2021.
To find out how we could help you manage your property in 2021, everything from check-ins, housekeeping, and property maintenance, all the way through to landlord compliance and checks, visit our free rental estimation tool and range of hassle-free services.