The long let service

Our fee structure

This overview outlines the services we offer, which can be tailored to the level of involvement you wish to have.
For greater peace of mind, we recommend selecting a higher service level, allowing us to manage more aspects of the property management on your behalf. All tasks and services provided are detailed below to help you choose the option that best suits your needs.

CityRelay

An overview of our services for your complete peace of mind.

Management service


10%+vat

13% +vat

15% +vat
Marketing and advertising to find the right tenant
Accompanied viewings
Tenant reference checks
Creation of legally binding tenancy agreement
Right to Rent checks
Lettings OnlyManagedEnhanced
Utility conversion
Deposit protection
Arranging Inventory & Checkout reports
Collection of rent
Comprehensive credit control
Deposit claim negotiation
Dedicated Property Management team
Keyholding service
Arranging quotes, repairs, maintenance
Access to a network of pre-approved contractors
24-hour emergency contractors
Annual property inspection
Handlling the check-out process
Assist with legal notices eg: S.21, S.8, S.13
Lettings OnlyManagedEnhanced
Six monthly Inspections
Rent Protection & Legal Expenses Insurance   
Additional charges include
  • Inventory Report
  • Checkout Report
  • Cleaning
  • Legal Notice Fee
  • Renewed / New Company

Non-Core Services Fee Menu

For tasks beyond standard property management scope.

Legal & ComplianceServe Section 21 Notice£125£150
Serve Section 8 Notice£150£180
Serve Section 13 Notice£95£114
Rent arrears letter (beyond standard reminders)£45£54
Solicitor coordination (per hour)£95/hr
Court Appearance£350 per day
Right to Rent checks (non-managed lets)£50£60
Overstay / eviction handling (non-legal)£125£150
Admin & PaperworkContract amendments£75£90
Guarantor add-on or edit post-signature£65£78
Change of Ownership Setup Fee£100£120
HMO application coordination fee (Council charges are separate)£250£300
Council tax / utility disputes (per dispute)£75£90
Insurance claim support (per claim)£95£114
Deposit Adjudication Management Fee (per case)£50£60
Property ServicesVacant property inspection£75+VAT£90+VAT
Additional Property Inspection£75+VAT£90+VAT
Accompanied check-in/out£85£102
Deposit Transfer (change of management)£35£42
Obtaining Consents£50£60
Major works management (over £2k)10% of total cost10%+VAT
Non Scheduled Attendance (waiting for deliveries etc)£40 1st hr, £35 ph after
Property ServicesHMRC Tax Submission for Non-Resident Landlords (Quarterly and Annual Reporting)£250 per person
Mid-year P&L summary£65£78
Handling of Service Charge & Ground Rent Payments (per payment)£30£36
Section 20 admin (leasehold projects)£95 per project phase

Core Services Fee Menu

Lettings & Management FeesLettings Only10%12%
Lettings & Property Management13%15.6%
Lettings & Property Management Enhanced15%18%
Renewal FeesLettings Only£100£120
(commission remains the same)Lettings & Property Management£150£180
Change of Ownership Setup Fee£100£120
HMO application coordination fee (Council charges are separate)£250£300
Lettings & Property Management Enhanced£200£240
SetupTenancy Set Up Fee£270
Referencing Fee (per tenant)£50£60
Deposit Registration Fee£30£36
Deposit Transfer (change of management)£35£42
Permitted Occupier Fee£25£30
Guarantor Fee£30£36
Inventory Coordination Fee(plus the inventory company charge, which is dependent on size and content of the property)£50£60
Inventory Cost:The cost of the inventory and check-in will be invoiced directly to the landlord by the appointed inventory provider. Charges will vary depending on the size and furnishings of the property.
Checkout Coordination Fee(plus the inventory company charge, which is dependent on the size and content of the property)£50£60
Check-Out Cost:The cost of the check-out inspection (for ASTs only) will be invoiced directly to the landlord by the instructed inventory provider. Fees will vary based on the size and contents of the property.

Client Price List (ex.VAT)

HandymanPer Hour7070105
Handyman (In House)Half Day170170
HandymanHalf Day260260tbc
Handyman (In House)Full Day350350
HandymanFull Day500500tbc
Painter DecoratorPer Hour7070105
Painter DecoratorHalf Day260260
Painter DecoratorFull Day500500
PlumberPer Hour130110170
ElectricianPer Hour130110170
Gas EngineerPer Hour160110250
Appliance EngineerPer Hour110110170
A/C and HIU SpecialistPer Hour200180
GSCPer unit11090110
Commercial GSCPer unit160140
PAT TestingPer unit11090
EPC - 1 bedPer unit120100
EPC - 2 bedPer unit140120
EPC - 3 bedPer unit160140
EICR - 1 bedPer unit190175250
EICR - 2 bedPer unit220200280
EICR - 3 bedPer unit240225320
EICR - 4 bedPer unit265250550
EICR - 5 bedPer unit295275400
LocksmithPer callout120120210
Boiler ServicePer callout130110
Drainage (Handyman/First visit)Per Hour7070105
Drainage (Specialist visit)Per Hour140140220
Window CleaningPer QuoteQuoteQuote
Window/Balcony Door SpecialistPer Hour150150
General BuilderPer Hour140120
RoofingPer Hour150150180
Disposals/CollectionsPer QuoteQuoteQuoteQuote
GardeningPer QuoteQuoteQuoteQuote
Fire Risk Assessment StudioPer Assessment240240N/A
Fire Risk Assessment 1 BedPer Assessment250250N/A
Fire Risk Assessment 2 BedPer Assessment250250N/A
Fire Risk Assessment 3 BedPer Assessment250250N/A
Fire Risk Assessment 4 BedPer Assessment250250N/A
Fire Risk Assessment 5 BedPer Assessment300300N/A
Fire Risk Assessment Type 1or3Per Assessment550550N/A
Compliance Bundle (EPC,EICR,GSC,FRA)Per Assessment500N/A
Pest Control (Mice / Rat Treatment includes 2/3 visits)Mice / Rats Treatment 310 / Investigation 110 / Bugs Fumigation 170 Moths 200 (per visit)Mice / Rats Treatment 310 / Investigation 110 / Bugs Fumigation 170 Moths 200 (per visit)N/ Mice / Rats Treatment 380 / Investigation 150 / Bugs Fumigation 200 / Moths 200 (per visit)