City Relay - London Property Management Services

Why work with City Relay?

By focussing purely on London, you can be assured that our local knowledge is beyond anyone else in London, allowing us to deliver a consistently high quality of service, reflected in our industry-leading TrustScore, of 4.8 out of 5 from 500+ Trustpilot reviews.

Earn more from your property

Our bespoke pricing software optimises your property’s rate per night, creating more bookings at the best price. Smart right?

Hassle-free hosting

From check-in and cleaning to maintenance and marketing, our full property management solution lets you sit back and relax.

Local experts for local hosts

With our unique local Reception Spaces and unmatched expertise of the London property market, you can rest assure your short-let property is in the best hands.

Our Services

We’re the only management company providing a full service, end-to-end service. We carry out all operations in-house – everything from welcoming guests at our Reception Spaces, personal check-in’s, smart pricing, marketing, account management, contract and compliance management, housekeeping, maintenance and much more. We’ll never outsource so you can be assured your property is always in the best hands.

Airbnb Management Services

Five-star housekeeping

The highest quality cleaning and amenities, so every guest receives the hotel experience.

Profile and listing

Our experienced team design your property's profile to stand out on over 30 platforms to a global audience of travellers.

Convenient check-in

From our unique London Reception Spaces to in person property check-ins, convenience starts from the first welcome.

24/7 support

Our team are always on hand, day or night, to give you and your guests complete peace of mind.

Property maintenance

Let our trusted team keep the bookings rolling in, whilst we ensure your property stays in top condition.

Intelligent pricing

We ensure your property is always priced for optimal occupancy, season on season.

More about Airbnb management

Long Let Services

Marketing and listing

Our experts work hard to showcase your property across industry leading portals, creating quality listings including professional photos and 3D tours.

Enquiry management & viewing

Our team are available 7 days a week, allowing us to quickly respond to enquiries, book appointments and complete viewings.

Preparing for tenancy

We coordinate all pre-tenancy services including reference checks, contract management and compilance.

Property management

Our team ensure the ongoing management of your tenancy from rent collections, resolving maintenance needs and tenants disputes.

Block management

We specialise in block management, working with each client to provide a tailored services to suit individual needs.

Sub-letting

Sub-let your rental property with City Relay Residences and you can earn money through short letting when you’re away.

More about long let

+

London properties

+

Happy hosts

£ m

Rental income

Amplify your London home

Reach global audiences as we promote your London short let and long let property listing on 30+ booking platforms such as Airbnb, Booking.com, Expedia, Rightmove, Zoopla and more!