Airbnb management & short let London - City Relay
Airbnb & Short Let Management Company

Airbnb Management London

With market-leading property management operations, smart pricing and an 86% average occupancy rate, we are experts in short let management. We know how time-consuming it is to manage a rental property, we’ve done it ourselves – over 60,000 times in fact – and we’re proud to work with hundreds of property owners across London.

Our flexible letting model blends short, mid and long lets to achieve higher occupancy throughout  the year, giving you the best possible rental yield. Whether you’re renting your property on Airbnb, another short let platform, or looking for long-term residents – we’d love to work with you.

Find out how much you can earn by using our free rental yield calculator – all you need to do is fill in your details.

 

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Why work with us

Higher occupancy

We manage all lengths of lets to take advantage of seasonality, achieving the best possible returns throughout the year. Our average occupancy rate is 86%, increasing up to 93% in peak months.

End-to-end property management

We offer an end-to-end, market leading property management solution. That's right, as your partner, we take care of every last detail — from payments to cleaning to maintenance, saving you time and money.

Smart technology

DRIVE, our operations management platform, gives you direct access to live booking data and performance reports so that you know exactly what’s happening with your portfolio - even on the go.

 property yield
High Average Daily Rate (ADR)

Our ADR has increased by 20% and our average length of stay has doubled since 2019. This means short stay costs are decreasing and your income is increasing. There is also a less damage risk to your properties with longer stays.

How we optimise yield?

As experts in the London market, City Relay maximizes yield through a flexible lettings strategy – blending short, mid, and long lets. Click on the Flexible Lets button to see how much more you can be earning from your portfolio

Neighbourhood*
Short, Long and Flexible Let

Short let

Long let

Flexible let

Short let*

£18,795**

Long Let

£50,280**

Flexible let

£56,505**

* Based on market data taken in Feb 2022

**This is an estimate based on the assumption that your property is a 2-bed with high quality furnishings and interior design.

*** 90 day annual limit on short let in London

 London Airbnb cleaning & housekeeping

Airbnb Cleaning and Housekeeping

We know how much time and effort it takes to consistently manage your Airbnb and short term rental cleaning on your own.

Our cleaning service, managed entirely in-house, takes this hassle away from you. Our trusted team is certified with British Cleaning Certificate diplomas and undergo regular spot checks to guarantee consistently high standards of cleanliness.

From Airbnb cleaning to deep cleaning and using sustainable eco products, we have looked after over a thousand properties and their guests in London.

SHORT LET LISTING

Airbnb listing and profile optimisation

Listing your short let has never been easier. We know how to make your property stand out with home staging, professional photography and 3D virtual tours – giving it the best opportunity to generate bookings.

Our experienced team creates a new listing for each property from scratch, working with you to build the best property and area guides. Whether it’s for Airbnb, another short let platform or the City Relay booking site, we know how to advertise your rental property to get the best returns.

Full service property management

We are proud to be trusted by hundreds of property investors in London to manage their portfolios – and this is reflected in our Trustpilot rating of 4.9 out of 5 stars.

We provide full end-to-end property services for our partners, managing everything in-house from cleaning to maintenance to personal guest check-ins and resident support.

We prepare your property for the market and list it on all major sites and niche platforms, including Airbnb, Zoopla, Booking.com, and more.

At the end of each booking, our expert housekeeping team cleans the property, returning it back to perfect condition with refreshed eco-friendly amenities and fresh lines. The property is then ready for the next guest to arrive and have a great experience.

Industry-leading smart technology

DRIVE, our proprietary online platform, gives you a fully synced and automated property management experience.

With live data and reports, you stay in the know about any bookings, cleaning and maintenance that take place. This is all streamlined so that whenever someone books your property in Airbnb or another platform, DRIVE automatically creates jobs, such as linen collection and drop-off.

The platform saves you time and money, reduces human error and put everything at your fingertips.

Lease Agreements

With local experience, tenant vetting and our flexible letting strategy, we have the right expertise to provide a lease agreement that suits your portfolio. We can offer either a revenue share model, or a guaranteed rent model, depending on the size, location and design standards of your portfolio. This means you’ll have stable, guaranteed monthly income, without the worry of void periods or late tenancy payments.

We’re not just experts in short lets...

Our flexible lettings model blends together all lengths of let according to seasonality and ADR – all across London.

  • Short lets (up to 89 days)
  • Mid lets (up to 179 days)
  • Long lets (180+ days)

Our model responds to evolving market demands and the increased need for rental experiences that suit modern lifestyles. Whatever property arrangement you’re after, flexible letting means high quality residents and a consistent income.

See what our hosts like you say

“They are fantastic at managing my property, thoroughly recommend. They go above and beyond to resolve guest issues and give a premium experience.”

Ben

“I would recommend City Relay to any landlord willing to be fully supported by a 5 star letting and management company based in central London.”

Andrea

“City Relay has proven to have been an excellent choice for us in terms of a fully managed let of our London property.”

Alison

“I use City Relay for both short and long term rentals for my property. Lovely team, great service. I highly recommend them.”

Lucy

FAQs

What are your required property standards?
What is the minimum number of properties I need to have?
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Is my property covered by insurance?
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What compliance rules do I need to meet?
Does City Relay complete reference checks and take security deposits?
What is the 90 day rule?