The best of London for your guests since 2015

 

 

City Relay was created with the objective to free homeowners from the hassle of short-letting their homes.

 

It all begins when I started to help friends with the check-in of their homes whilst they were away. They trusted me enough to give me their keys and take care of their homes.
City Relay is about trust, this is the reason why we keep all of our operations in-house. We know and trust everyone who goes into your home.

 

Our team of experts are spread across our Portobello Road headquarters, our Earl’s Court reception desk and our Kensal Green warehouse. Thanks to our proximity, we are able to deliver high-quality service on short notice.

 

Maxime Leufroy-Murat, founder and CEO

 

 

City Relay operates across 3 different London locations and has more than 50 employees. Being local we know our area better than anyone and we have the proximity to our hosts to offer the best quality service in the shortest amount of time.

We manage properties across London and only London. We want to be able to focus on every one of our clients and deliver a bespoke service tailored to their needs. We are able to provide a high-standard service thanks to our proximity.

Our customers’ satisfaction is our main objective. Each home is unique and we respect that. For this reason, our team aims to provide made to measure services and adapts to our customers’ obligations.

Trust is key. This is why we carry out all our services in-house. We know and trust every person that takes care of our customers’ home.
Local
CUSTOMER SATISFACTION
TRUST

Our mission is to provide serenity to homeowners when short-letting their properties. We build a relationship based on trust and transparency with each of them.

We partner with the best companies to provide the best services

Host Services

We partner with the best companies in order to provide to our hosts the highest standard amenities for their properties. We ensure that all the properties we manage combine the comfort of a home and the excellence of a hotel.

Richard Haworth logoNuxe Paris Product logoCru Kafe logo

Snuggles logoproject expedition logoairport 247 logo

Guest Services

In addition to the services we provide to our hosts, we aim to provide the best experience possible to their guests.  Further to our in-house services, we partner with a number of great service providers to ensure each guests stay runs as seamlessly as possible.

Guest Services

In addition to the services we provide to our hosts, we aim to provide the best experience possible to their guests.  Further to our in-house services, we partner with a number of great service providers to ensure each guests stay runs as seamlessly as possible.

Snuggles logoproject expedition logoairport 247 logo

Reception Desk

We’re proud to be the only Property Management company in London with a Reception Desk. We use this space to grant visitors the flexibility to enjoy London by enabling them to drop their luggage and pick up the keys to their accommodation.

Key Nest Logoluggage hero logocity stasher

Meet the amazing team behind all the flats.

Our team is dedicated to improving the short-term rental sector by making the whole process simpler for both the hosts and their guests.


I am Maxime Leufroy- Murat

CEO and Founder

I am Anna Zouvelou

HR Manager

I am Elizabeth Bannon

Director of Finance

I am Leo Daugeut

Accounting Assistant

I am Philippine de Perthuis

Accounting Assistant

I am Alexandra Ioannidi

Client Account Manager

I am Nikoleta Tsiliviti

Client Account Executive

I am Iana Kremneva

Client Account Assistant

I am Harriet Taylor

Director of Sales and Marketing

I am Lukas Havlin

Marketing Assistant

I am Ariane Gory

Marketing Assistant

I am Anastasya Tin Brodbeck

Business Development Executive

I am Elina Kolibius

Business Development Assistant

I am Kirsty Attard

Reservations & Revenue Manager

I am Miguel Cardoso

Reservations Assistant Manager

I am Victor Dugua

Reservations Assistant

I am Mark Faessler

Reservations Assistant

I am Alice Lacroix

Reservations Assistant

I am Ana Rute Lino

Guest Relations Manager

I am Lourdes Castillo

Guest Relations Supervisor

I am Veronica Lin

Guest Relations Assistant

I am Neil Enehag

Guest Relation Assistant

I am Rachel Jack

Guest Relations Assistant

I am Pedro David-Carriço

Director of Operations

I am Eleni Grigoriadou

Assistant Director of Operations

I am Camille Dubarry

Facilities Assistant

I am Monika Dekta

Housekeeping Manager

I am Camila Christo

Housekeeping Assistant Manager

I am Olivia Shelbourn

Housekeeping Office Coordinator

I am Gergana Nikolova

Housekeeping Supervisor

I am Irena Petrova

Housekeeping Supervisor

I am Alessandro Avitabile

Driver

I am Krzysztof Kasperski

Driver

I am Erlan Christo

Operations Supervisor

I am Alexandru Badea

Operations Assistant

I am Janos Konrad

Senior Handyman

I am Janos Fechete

Handyman


Notice: Undefined index: description in /nas/content/live/cityrelay123/wp-content/plugins/tc-team-members-pro/public/teamview.php on line 1489

Maxime Leufroy- Murat

CEO and Founder

Anna Zouvelou

HR Manager

Elizabeth Bannon

Director of Finance

Leo Daugeut

Accounting Assistant

Philippine de Perthuis

Accounting Assistant

Alexandra Ioannidi

Client Account Manager

Nikoleta Tsiliviti

Client Account Executive

Iana Kremneva

Client Account Assistant

Harriet Taylor

Director of Sales and Marketing

Lukas Havlin

Marketing Assistant

Ariane Gory

Marketing Assistant

Anastasya Tin Brodbeck

Business Development Executive

Elina Kolibius

Business Development Assistant

Kirsty Attard

Reservations & Revenue Manager

Miguel Cardoso

Reservations Assistant Manager

Victor Dugua

Reservations Assistant

Mark Faessler

Reservations Assistant

Alice Lacroix

Reservations Assistant

Ana Rute Lino

Guest Relations Manager

Lourdes Castillo

Guest Relations Supervisor

Veronica Lin

Guest Relations Assistant

Neil Enehag

Guest Relation Assistant

Rachel Jack

Guest Relations Assistant

Pedro David-Carriço

Director of Operations

Eleni Grigoriadou

Assistant Director of Operations

Camille Dubarry

Facilities Assistant

Monika Dekta

Housekeeping Manager

Camila Christo

Housekeeping Assistant Manager

Olivia Shelbourn

Housekeeping Office Coordinator

Gergana Nikolova

Housekeeping Supervisor

Irena Petrova

Housekeeping Supervisor

Alessandro Avitabile

Driver

Krzysztof Kasperski

Driver

Erlan Christo

Operations Supervisor

Alexandru Badea

Operations Assistant

Janos Konrad

Senior Handyman

Janos Fechete

Handyman