The best of London for your guests since 2015

 

 

City Relay was created with the objective to free homeowners from the hassle of short-letting their homes.

 

It all begins when I started to help friends with the check-in of their homes whilst they were away. They trusted me enough to give me their keys and take care of their homes.
City Relay is about trust, this is the reason why we keep all of our operations in-house. We know and trust everyone who goes into your home.

 

Our team of experts are spread across our Portobello Road headquarters, our Earl’s Court reception desk and our Kensal Green warehouse. Thanks to our proximity, we are able to deliver high-quality service on short notice.

 

Maxime Leufroy-Murat, founder and CEO

 

 

City Relay operates across 3 different London locations and has more than 50 employees. Being local we know our area better than anyone and we have the proximity to our hosts to offer the best quality service in the shortest amount of time.

We manage properties across London and only London. We want to be able to focus on every one of our clients and deliver a bespoke service tailored to their needs. We are able to provide a high-standard service thanks to our proximity.

Our customers’ satisfaction is our main objective. Each home is unique and we respect that. For this reason, our team aims to provide made to measure services and adapts to our customers’ obligations.

Trust is key. This is why we carry out all our services in-house. We know and trust every person that takes care of our customers’ home.
Local
CUSTOMER SATISFACTION
TRUST

Our mission is to provide serenity to homeowners when short-letting their properties. We build a relationship based on trust and transparency with each of them.

We partner with the best companies to provide the best services

Host Services

We partner with the best companies in order to provide to our hosts the highest standard amenities for their properties. We ensure that all the properties we manage combine the comfort of a home and the excellence of a hotel.

Richard Haworth logoCru Kafe logo

Snuggles logoproject expedition logoairport 247 logo

Guest Services

In addition to the services we provide to our hosts, we aim to provide the best experience possible to their guests.  Further to our in-house services, we partner with a number of great service providers to ensure each guests stay runs as seamlessly as possible.

Guest Services

In addition to the services we provide to our hosts, we aim to provide the best experience possible to their guests.  Further to our in-house services, we partner with a number of great service providers to ensure each guests stay runs as seamlessly as possible.

Snuggles logoproject expedition logoairport 247 logo

Reception Desk

We’re proud to be the only Property Management company in London with a Reception Desk. We use this space to grant visitors the flexibility to enjoy London by enabling them to drop their luggage and pick up the keys to their accommodation.

Key Nest Logoluggage hero logocity stasher

Meet the amazing team behind all the flats.

Our team is dedicated to improving the short-term rental sector by making the whole process simpler for both the hosts and their guests.


I am Maxime Leufroy- Murat

CEO and Founder

I am Anna Zouvelou

HR Manager

I am Diane Delavigne

HR Assistant

I am Elizabeth Bannon

Director of Finance

I am Alejandra Suarez

Senior Finance Assistant

I am Leo Daugeut

Accounting Assistant

I am Clement Poujol de Molliens

Accounting Intern

I am Alexandra Ioannidi

Client Account Manager

I am Nikoleta Tsiliviti

Client Account Executive

I am Iana Kremneva

Junior Account Executive

I am Aristidis Alafouzos

Account Assistant

I am Harriet Taylor

Director of Sales and Marketing

I am Andrew Bold

Marketing Executive

I am Shaquille Bernhard

Marketing Assistant

I am Eleni Grigoriadou

Business Development Manager

I am Anastasya Tin Brodbeck

Business Development Executive

I am Tania Freitas

Business Development Assistant

I am Miguel Cardoso

Reservations Assistant Manager

I am Lucy Henderson

Reservations Supervisor

I am Marie Reuss

Reservations Assistant

I am Ana Rute Lino

Guest Relations Manager

I am Lourdes Castillo

Guest Relations Supervisor

I am Malik Tel

Front Office Supervisor

I am Clemence Sennavoine

Front Desk Assistant

I am Daniel Felix Balaban

Night Manager

I am Indiana Levy

Guest Relations Assistant

I am Mathilde Bourges

Guest Relations Assistant

I am Matilde Vieira

Guest Relations Assistant

I am Noa Chaput

Guest Relations Assistant

I am Ana-Claudia Bernardino

Guest Relations Assistant

I am Eydis Salazar

Guest Relations Assistant

I am Pedro David-Carriço

Director of Operations

I am Erika Malik

Operations Manager

I am Monika Dekta

Housekeeping Manager

I am Camila Christo

Housekeeping Assistant Manager

I am Margarida Lopes

Housekeeping Office Coordinator

I am Luis Alejandro Zapata

Facilities Assistant

I am Margarida Domingues Lopes

Housekeeping Assistant

I am Gergana Nikolova

Housekeeping Supervisor

I am Irena Petrova

Housekeeping Supervisor

I am Alessandro Avitabile

Driver

I am Krzysztof Kasperski

Driver

I am Erlan Christo

Operations Supervisor

I am Alexandru Badea

Operations Assistant

I am Janos Konrad

Senior Handyman

I am Janos Fachete

Handyman


Notice: Undefined index: description in /nas/content/live/cityrelay123/wp-content/plugins/tc-team-members-pro/public/teamview.php on line 1489

Maxime Leufroy- Murat

CEO and Founder

Anna Zouvelou

HR Manager

Diane Delavigne

HR Assistant

Elizabeth Bannon

Director of Finance

Alejandra Suarez

Senior Finance Assistant

Leo Daugeut

Accounting Assistant

Clement Poujol de Molliens

Accounting Intern

Alexandra Ioannidi

Client Account Manager

Nikoleta Tsiliviti

Client Account Executive

Iana Kremneva

Junior Account Executive

Aristidis Alafouzos

Account Assistant

Harriet Taylor

Director of Sales and Marketing

Andrew Bold

Marketing Executive

Shaquille Bernhard

Marketing Assistant

Eleni Grigoriadou

Business Development Manager

Anastasya Tin Brodbeck

Business Development Executive

Tania Freitas

Business Development Assistant

Miguel Cardoso

Reservations Assistant Manager

Lucy Henderson

Reservations Supervisor

Marie Reuss

Reservations Assistant

Ana Rute Lino

Guest Relations Manager

Lourdes Castillo

Guest Relations Supervisor

Malik Tel

Front Office Supervisor

Clemence Sennavoine

Front Desk Assistant

Daniel Felix Balaban

Night Manager

Indiana Levy

Guest Relations Assistant

Mathilde Bourges

Guest Relations Assistant

Matilde Vieira

Guest Relations Assistant

Noa Chaput

Guest Relations Assistant

Ana-Claudia Bernardino

Guest Relations Assistant

Eydis Salazar

Guest Relations Assistant

Pedro David-Carriço

Director of Operations

Erika Malik

Operations Manager

Monika Dekta

Housekeeping Manager

Camila Christo

Housekeeping Assistant Manager

Margarida Lopes

Housekeeping Office Coordinator

Luis Alejandro Zapata

Facilities Assistant

Margarida Domingues Lopes

Housekeeping Assistant

Gergana Nikolova

Housekeeping Supervisor

Irena Petrova

Housekeeping Supervisor

Alessandro Avitabile

Driver

Krzysztof Kasperski

Driver

Erlan Christo

Operations Supervisor

Alexandru Badea

Operations Assistant

Janos Konrad

Senior Handyman

Janos Fachete

Handyman