About City Relay

15000+
Bookings
Received
300+
Properties
Managed
3
Offices in London
13500+
5 Star
Ratings
50+
Team
Members
£15m+
Host Income
Generated

The best of London for your guests since 2015

 

 

City Relay was created with the objective to free homeowners from the hassle of short-letting their homes.

 

It all begins when I started to help friends with the check-in of their homes whilst they were away. They trusted me enough to give me their keys and take care of their homes.
City Relay is about trust, this is the reason why we keep all of our operations in-house. We know and trust everyone who goes into your home.

 

Our team of experts are spread across our Portobello Road headquarters, our Earl’s Court reception desk and our Kensal Green warehouse. Thanks to our proximity, we are able to deliver high-quality service on short notice.

 

Maxime Leufroy-Murat, founder and CEO

 

 

City Relay operates across 3 different London locations and has more than 50 employees. Being local we know our area better than anyone and we have the proximity to our hosts to offer the best quality service in the shortest amount of time.

We manage properties across London and only London. We want to be able to focus on every one of our clients and deliver a bespoke service tailored to their needs. We are able to provide a high-standard service thanks to our proximity.

Our customers’ satisfaction is our main objective. Each home is unique and we respect that. For this reason, our team aims to provide made to measure services and adapts to our customers’ obligations.

Trust is key. This is why we carry out all our services in-house. We know and trust every person that takes care of our customers’ home.
Local
CUSTOMER SATISFACTION
TRUST

Our mission is to provide serenity to homeowners when short-letting their properties. We build a relationship based on trust and transparency with each of them.

We partner with the best companies to provide the best services

Host Services

We partner with the best companies in order to provide to our hosts the highest standard amenities for their properties. We ensure that all the properties we manage combine the comfort of a home and the excellence of a hotel.

Guest Services

In addition to the services we provide to our hosts, we aim to provide the best experience possible to their guests.  Further to our in-house services, we partner with a number of great service providers to ensure each guests stay runs as seamlessly as possible.

Guest Services

In addition to the services we provide to our hosts, we aim to provide the best experience possible to their guests.  Further to our in-house services, we partner with a number of great service providers to ensure each guests stay runs as seamlessly as possible.

Reception Desk

We’re proud to be the only Property Management company in London with a Reception Desk. We use this space to grant visitors the flexibility to enjoy London by enabling them to drop their luggage and pick up the keys to their accommodation.

Meet the amazing team behind all the flats.

Our team is dedicated to improving the short-term rental sector by making the whole process simpler for both the hosts and their guests.


I am Maxime Leufroy- Murat

CEO and Founder

I am Anna Zouvelou

HR Manager

I am Elizabeth Bannon

Director of Finance

I am Rajan Kallu

Assistant Accountant

I am Abdul Shah

Assistant Accountant

I am Eleni Grigoriadou

Account Manager

I am Harriet Taylor

Director of Sales and Marketing

I am Mariem Abbasi

Marketing Assistant

I am Marion Carneiro

Marketing Assistant

I am Ariane Gory

Marketing Assistant

I am Helene Moisan

Business Development Manager

I am Anastasya Tin Brodbeck

Business Development Executive

I am Theodore le Bault

Business Development Assistant

I am Elina Kolibius

Business Development Assistant

I am Kirsty Attard

Reservations & Revenue Manager

I am Miguel Cardoso

Reservations Assistant Manager

I am Edi Borges

Reservations Assistant

I am Angela Troise

Reservations Assistant

I am Mihai Bica

Front of House Manager

I am Ana Rute Lino

Guest Relations Manager

I am Lourdes Castillo

Guest Relations Supervisor

I am Loreta Ilieva

Front of House Assistant

I am Shaquille Bernhard

Guest Relations Assistant

I am Veronica Lin

Guest Relations Assistant

I am Capcucine Latour

Guest Relations Assistant

I am Elena Barabash

Guest Relations Assistant

I am Justin Grittner

Guest Relations Assistant

I am Morgana Linhares

Guest Relations Assistant

I am Lea Kerkhof

Guest Relations Assistant


Notice: Undefined index: description in /nas/content/live/cityrelay123/wp-content/plugins/tc-team-members-pro/public/teamview.php on line 1489

Maxime Leufroy- Murat

CEO and Founder

Anna Zouvelou

HR Manager

Elizabeth Bannon

Director of Finance

Rajan Kallu

Assistant Accountant

Abdul Shah

Assistant Accountant

Eleni Grigoriadou

Account Manager

Harriet Taylor

Director of Sales and Marketing

Mariem Abbasi

Marketing Assistant

Marion Carneiro

Marketing Assistant

Ariane Gory

Marketing Assistant

Helene Moisan

Business Development Manager

Anastasya Tin Brodbeck

Business Development Executive

Theodore le Bault

Business Development Assistant

Elina Kolibius

Business Development Assistant

Kirsty Attard

Reservations & Revenue Manager

Miguel Cardoso

Reservations Assistant Manager

Edi Borges

Reservations Assistant

Angela Troise

Reservations Assistant

Mihai Bica

Front of House Manager

Ana Rute Lino

Guest Relations Manager

Lourdes Castillo

Guest Relations Supervisor

Loreta Ilieva

Front of House Assistant

Shaquille Bernhard

Guest Relations Assistant

Veronica Lin

Guest Relations Assistant

Capcucine Latour

Guest Relations Assistant

Elena Barabash

Guest Relations Assistant

Justin Grittner

Guest Relations Assistant

Morgana Linhares

Guest Relations Assistant

Lea Kerkhof

Guest Relations Assistant

Operations and Housekeeping Team

I am Pedro David-Carriço

Director of Operations

I am Camille Dubarry

Operations Assistant

I am Camila Christo

Housekeeping Assistant Manager

I am Eveline Dirickx

Housekeeping Assistant

I am Gergana Nikolova

Housekeeping Supervisor

I am Renata Da Silva

Housekeeping Supervisor

I am Irena Petrova

Housekeeping Supervisor

I am Ana Maria Ionescu

Housekeeper

I am Ricarda Ferreira

Housekeeper

I am Nidia Aragao

Housekeeper

I am Claudineia Oliviera

Housekeeper

I am Andrei Susaru

Housekeeper

I am Warlane Silva

Housekeeper

I am Paula Monteiro

Housekeeper

I am Fernada Godoy

Housekeeper

I am Alessandro Avitabile

Driver

I am Erlan Christo

Operations Supervisor

I am Alexandru Badea

Operations Assistant

I am Janos Konrad

Senior Handyman

I am Janos Fechete

Handyman

Pedro David-Carriço

Director of Operations

Camille Dubarry

Operations Assistant

Camila Christo

Housekeeping Assistant Manager

Eveline Dirickx

Housekeeping Assistant

Gergana Nikolova

Housekeeping Supervisor

Renata Da Silva

Housekeeping Supervisor

Irena Petrova

Housekeeping Supervisor

Ana Maria Ionescu

Housekeeper

Ricarda Ferreira

Housekeeper

Nidia Aragao

Housekeeper

Claudineia Oliviera

Housekeeper

Andrei Susaru

Housekeeper

Warlane Silva

Housekeeper

Paula Monteiro

Housekeeper

Fernada Godoy

Housekeeper

Alessandro Avitabile

Driver

Erlan Christo

Operations Supervisor

Alexandru Badea

Operations Assistant

Janos Konrad

Senior Handyman

Janos Fechete

Handyman