About City Relay

The best of London for your guests since 2015

 

 

City Relay was created with the objective to free homeowners from the hassle of short-letting their homes.

 

It all begins when I started to help friends with the check-in of their homes whilst they were away. They trusted me enough to give me their keys and take care of their home.
City Relay is about trust, this is the reason that we keep all of our operations in house. We know and trust everyone that goes into your home.

 

Our team of experts are spread across our Portobello Road headquarters, our Earl’s Court reception desk and our Kensal Green warehouse. Thanks to our proximity, we are able to deliver high-quality service on short notice.

 

Maxime Leufroy-Murat, founder and CEO

 

 

City Relay operates across 3 different London locations and has more than 50 employees. Being local we know our area better than anyone and we have the proximity to our hosts to offer the best quality service in the shortest amount of time.

We manage properties across London and only London. We want to be able to focus on every one of our clients and deliver a bespoke service tailored to their needs. We are able to provide a high-standard service thanks to our proximity.

Our customers’ satisfaction is our main objective. Each home is unique and we respect that. For this reason, our team aims to provide made to measure services and adapts to our customers’ obligations.

Trust is key. This is why we carry out all our services in-house. We know and trust every person that takes care of our customers’ home.

Our mission is to provide serenity to homeowners when short-letting their properties. We build a relationship based on trust and transparency with each of them.

We partner with the best companies to provide the best services

Host Services

We partner with the best companies in order to provide to our hosts the highest standard amenities for their properties. We ensure that all the properties we manage combine the comfort of a home and the excellence of a hotel.

Guest Services

In addition to the services we provide to our hosts, we aim to provide the best experience possible to their guests.  Further to our in-house services, we partner with a number of great service providers to ensure each guests stay runs as seamlessly as possible.

Guest Services

In addition to the services we provide to our hosts, we aim to provide the best experience possible to their guests.  Further to our in-house services, we partner with a number of great service providers to ensure each guests stay runs as seamlessly as possible.

Reception Desk

We’re proud to be the only Property Management company in London with a Reception Desk. We use this space to grant visitors the flexibility to enjoy London by enabling them to drop their luggage and pick up the keys to their accommodation.

Meet the amazing team behind all the flats.

Our team is dedicated to improving the short-term rental sector by making the whole process simpler for both the hosts and their guests.


I am Maxime Leufroy- Murat

CEO and Founder

I am Anna Zouvelou

HR Manager

I am Elizabeth Bannon

Director of Finance

I am Rajan Kallu

Assistant Accountant

I am Olivia Popa

Account Manager

I am Hermes Anastasopoulos

Junior Account Manager

I am Harriet Taylor

Marketing Manager

I am Mariem Abbasi

Marketing Assistant

I am Marion Carneiro

Marketing Assistant

I am Helene Moisan

Business Development Manager

I am Theodore le Bault

Business Development Assistant

I am Kirsty Attard

Reservations & Revenue Manager

I am Miguel Cardoso

Reservations Assistant Manager

I am Andrea Rupp

Reservations Assistant

I am Edi Borges

Reservations Assistant

I am Mihai Bica

Front of House Manager

I am Ana Rute Lino

Guest Relations Manager

I am Christy Benoit

Front of House Supervisor

I am Loreta Ilieva

Front of House Assistant

I am Angela Troise

Guest Relations Assistant

I am Shaquille Bernhard

Guest Relations Assistant

I am Capcucine Latour

Guest Relations Assistant

I am Elena Barabash

Guest Relations Assistant

I am Justin Grittner

Guest Relations Assistant


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Maxime Leufroy- Murat

CEO and Founder

Anna Zouvelou

HR Manager

Elizabeth Bannon

Director of Finance

Rajan Kallu

Assistant Accountant

Olivia Popa

Account Manager

Hermes Anastasopoulos

Junior Account Manager

Harriet Taylor

Marketing Manager

Mariem Abbasi

Marketing Assistant

Marion Carneiro

Marketing Assistant

Helene Moisan

Business Development Manager

Theodore le Bault

Business Development Assistant

Kirsty Attard

Reservations & Revenue Manager

Miguel Cardoso

Reservations Assistant Manager

Andrea Rupp

Reservations Assistant

Edi Borges

Reservations Assistant

Mihai Bica

Front of House Manager

Ana Rute Lino

Guest Relations Manager

Christy Benoit

Front of House Supervisor

Loreta Ilieva

Front of House Assistant

Angela Troise

Guest Relations Assistant

Shaquille Bernhard

Guest Relations Assistant

Capcucine Latour

Guest Relations Assistant

Elena Barabash

Guest Relations Assistant

Justin Grittner

Guest Relations Assistant

Operations and Housekeeping Team

I am Pedro David-Carriço

Director of Operations

I am Tania Enache

Operations Manager

I am Camila Christo

Housekeeping Assistant Manager

I am Eveline Dirickx

Housekeeping Assistant

I am Gergana Nikolova

Housekeeping Supervisor

I am Renata Da Silva

Housekeeping Supervisor

I am Erlan Christo

Operations Supervisor

I am Alexandru Badea

Operations Assistant

I am Joanne Viard

Operations Assistant

I am Uriel Barbosa

Operations Driver

I am Janos Konrad

Senior Handyman

I am Janos Fechete

Handyman

Pedro David-Carriço

Director of Operations

Tania Enache

Operations Manager

Camila Christo

Housekeeping Assistant Manager

Eveline Dirickx

Housekeeping Assistant

Gergana Nikolova

Housekeeping Supervisor

Renata Da Silva

Housekeeping Supervisor

Erlan Christo

Operations Supervisor

Alexandru Badea

Operations Assistant

Joanne Viard

Operations Assistant

Uriel Barbosa

Operations Driver

Janos Konrad

Senior Handyman

Janos Fechete

Handyman

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