The best of London for your guests since 2015

 

 

City Relay was created with the objective to free homeowners from the hassle of short-letting their homes.

 

It all begins when I started to help friends with the check-in of their homes whilst they were away. They trusted me enough to give me their keys and take care of their homes.
City Relay is about trust, this is the reason why we keep all of our operations in-house. We know and trust everyone who goes into your home.

 

Our team of experts are spread across our Portobello Road headquarters, our Earl’s Court reception desk and our Kensal Green warehouse. Thanks to our proximity, we are able to deliver high-quality service on short notice.

 

Maxime Leufroy-Murat, founder and CEO

 

 

City Relay operates across 3 different London locations and has more than 50 employees. Being local we know our area better than anyone and we have the proximity to our hosts to offer the best quality service in the shortest amount of time.

We manage properties across London and only London. We want to be able to focus on every one of our clients and deliver a bespoke service tailored to their needs. We are able to provide a high-standard service thanks to our proximity.

Our customers’ satisfaction is our main objective. Each home is unique and we respect that. For this reason, our team aims to provide made to measure services and adapts to our customers’ obligations.

Trust is key. This is why we carry out all our services in-house. We know and trust every person that takes care of our customers’ home.
Local
CUSTOMER SATISFACTION
TRUST

Our mission is to provide serenity to homeowners when short-letting their properties. We build a relationship based on trust and transparency with each of them.

We partner with the best companies to provide the best services

Host Services

We partner with the best companies in order to provide to our hosts the highest standard amenities for their properties. We ensure that all the properties we manage combine the comfort of a home and the excellence of a hotel.

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Guest Services

In addition to the services we provide to our hosts, we aim to provide the best experience possible to their guests.  Further to our in-house services, we partner with a number of great service providers to ensure each guests stay runs as seamlessly as possible.

Guest Services

In addition to the services we provide to our hosts, we aim to provide the best experience possible to their guests.  Further to our in-house services, we partner with a number of great service providers to ensure each guests stay runs as seamlessly as possible.

Snuggles logoproject expedition logoairport 247 logo

Reception Desk

We’re proud to be the only Property Management company in London with a Reception Desk. We use this space to grant visitors the flexibility to enjoy London by enabling them to drop their luggage and pick up the keys to their accommodation.

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Meet the amazing team behind all the flats.

Our team is dedicated to improving the short-term rental sector by making the whole process simpler for both the hosts and their guests.


Maxime Leufroy- Murat

CEO and Founder

Maxime Leufroy- Murat

CEO and Founder

Anna Zouvelou

HR Manager

Anna Zouvelou

HR Manager

Inès Brandmeyer

HR Assistant

Inès Brandmeyer

HR Assistant

Elizabeth Bannon

Director of Finance

Elizabeth Bannon

Director of Finance

Alejandra Suarez

Senior Finance Assistant

Alejandra Suarez

Senior Finance Assistant

Clement Poujol de Molliens

Accounting Assistant

Clement Poujol de Molliens

Accounting Assistant

Katarzyna Lech

Accounting Assistant

Katarzyna Lech

Accounting Assistant

Lourdes Castillo

B2B Account Executive

Lourdes Castillo

B2B Account Executive

Alexandra Ioannidi

Senior Account Manager

Alexandra Ioannidi

Senior Account Manager

Nikoleta Tsiliviti

Client Account Executive

Nikoleta Tsiliviti

Client Account Executive

Iana Kremneva

Junior Account Executive

Iana Kremneva

Junior Account Executive

Aristidis Alafouzos

Client Account Assistant

Aristidis Alafouzos

Client Account Assistant

Harriet Taylor

Director of Sales and Marketing

Harriet Taylor

Director of Sales and Marketing

Andrew Bold

Marketing Executive

Andrew Bold

Marketing Executive

Shaquille Bernhard

Marketing Assistant

Shaquille Bernhard

Marketing Assistant

Eleni Grigoriadou

Business Development Manager

Eleni Grigoriadou

Business Development Manager

Anastasya Tin Brodbeck

Business Development Executive

Anastasya Tin Brodbeck

Business Development Executive

Tania Freitas

Business Development Assistant

Tania Freitas

Business Development Assistant

Tristan Recorbet

Business Development Assistant

Tristan Recorbet

Business Development Assistant

Miguel Cardoso

Reservations Assistant Manager

Miguel Cardoso

Reservations Assistant Manager

Areti Damianou

Guest Relations Assistant

Areti Damianou

Guest Relations Assistant

Marie Reuss

Reservations Assistant

Marie Reuss

Reservations Assistant

Bianca Kostinger

Reservations Assistant

Bianca Kostinger

Reservations Assistant

Laura Hernandez

Reservations Assistant

Laura Hernandez

Reservations Assistant

Ana Rute Lino

Guest Relations Manager

Ana Rute Lino

Guest Relations Manager

Malik Tel

Front Office Supervisor

Malik Tel

Front Office Supervisor

Matthew Breslin

Front Office Supervisor

Matthew Breslin

Front Office Supervisor

Clemence Sennavoine

Front Desk Assistant

Clemence Sennavoine

Front Desk Assistant

Daniel Felix Balaban

Night Manager

Daniel Felix Balaban

Night Manager

Naiya Haria

Guest Relations Assistant

Naiya Haria

Guest Relations Assistant

Mathilde Bourges

Guest Relations Assistant

Mathilde Bourges

Guest Relations Assistant

Matilde Vieira

Guest Relations Assistant

Matilde Vieira

Guest Relations Assistant

Noa Chaput

Guest Relations Assistant

Noa Chaput

Guest Relations Assistant

Ana-Claudia Bernardino

Guest Relations Assistant

Ana-Claudia Bernardino

Guest Relations Assistant

Vittoria Bezzi

Guest Relations Assistant

Vittoria Bezzi

Guest Relations Assistant

Michelle Serra

Guest Relations Assistant

Michelle Serra

Guest Relations Assistant

Ioannis Psallidas

Guest Relations Assistant

Ioannis Psallidas

Guest Relations Assistant

Cristina Sargento

Guest Relations Assistant

Cristina Sargento

Guest Relations Assistant

Pedro David-Carriço

Director of Operations

Pedro David-Carriço

Director of Operations

Erika Malik

Operations Manager

Erika Malik

Operations Manager

Luis Alejandro Zapata

Operations Assistant

Luis Alejandro Zapata

Operations Assistant

Monika Detka

Housekeeping Manager

Monika Detka

Housekeeping Manager

Camila Christo

Housekeeping Assistant Manager

Camila Christo

Housekeeping Assistant Manager

Alina Muresan

Housekeeping Assistant Manager

Alina Muresan

Housekeeping Assistant Manager

Liv Shelbourn

Housekeeping Office Coordinator

Liv Shelbourn

Housekeeping Office Coordinator

Margarida Domingues Lopes

Housekeeping Assistant

Margarida Domingues Lopes

Housekeeping Assistant

Alessandro Avitabile

Facilities Coordinator

Alessandro Avitabile

Facilities Coordinator

Krzysztof Kasperski

Driver

Krzysztof Kasperski

Driver

Erlan Christo

Driver

Erlan Christo

Driver

Alexandru Badea

Driver

Alexandru Badea

Driver

Janos Konrad

Senior Handyman

Janos Konrad

Senior Handyman

Janos Fachete

Handyman

Janos Fachete

Handyman