CityRelay

End-to-end property management in London

We’re the only property management company in London with a full range of services managed entirely in-house.

CityRelay
10,000+ residents

CityRelay
10,000+ London properties

CityRelay
100+ property partners

See What Our Property Partners Like You Have To Say

How working with us will elevate your portfolio

Our property management service gives you peace of mind. You can sit back whilst maximising occupancy in your London properties, boosting income and expanding your portfolio all while finding the best residents for your investment.

end to end property management in London
CityRelay
High quality residents

We receive direct tenant and corporate enquiries for rentals every week and work hard to match your property with the right people.

CityRelay
Extensive property listings

See your property listed from scratch on all major sites and niche platforms, such as Airbnb, Zoopla, Expedia, Rightmove, Booking.com, Plum Guide and more.

CityRelay
Next level marketing

Enter the market with a property that is ready for it. Our in-house design team transforms spaces with home staging, professional photography and 3D virtual tours to give your properties the best chance of standing out.

Unparalleled rental property management

CityRelay
CityRelay
Two-stage vetting process

We hand-select your residents with extensive background checks, and potential social media checks, to ensure the safety and security of your property.

CityRelay
A personalised experience

We make every resident feel special. Our resident services include a personal check-in, flexible arrivals, airport transfers, bespoke birthday packages and welcome packs.

CityRelay
Round the clock support

Before and after move-in, our dedicated teams are available for any resident and landlord enquiries or requests. We also use bespoke technology to report and resolve any issue that comes up quickly and efficiently.

Meet our tech platform

Smart technology to keep you in control

Work with us and start using Opago app, our industry-leading online platform, for an incomparable property management experience. Stay involved in whatever you want without having to lift a finger.

City Relay property tech platform
property calendar
Property calendar

Forget chasing emails! You can block or unblock dates for availability, view the performance of your portfolio with data on occupancy, ADR, and more.

Airbnb management london
Reports

Stay in the loop for maintenance jobs and housekeeping, whilst our teams stay alert to any reported issues 24/7 with Opago app.

City relay feedback
Feedback

Help us create a service that you love. Receive quarterly surveys about the use of Opago app and its various features, so you can tell us what to improve.

Boosted income and secure payments

We use PayProp to secure your revenue – short lets are paid out the following month, and long lets are paid the same week. To protect you further, we only charge commission on rent received: if tenants don’t pay, we don’t earn, so it’s in our interest to ensure full payment. Arrears for our private long lets are below 1%.