London

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Trustworthy Online Letting Services

Let the most trustworthy property experts in London manage your property. Enjoy stress-free letting management services – fully accessible online.

SME News Awards - City Relay Winner 2022
Best Property Management
2022 Winner
top 50 rental manager In the World - City relay
Top 50 Property Managers in the World
2021
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Best Sustainability and CSR Initiatives
2020 Winner
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Service Excellence - Property
2019 Winner
ONLINE LETTING SERVICE LONDON

Why work with online letting agents?

Managing letting properties is a lot of work. Hiring professional letting agents maximises the earning potential of your property with minimal effort.

While high street agents take pride in their knowledge of the local community, working with online letting agents brings undeniable benefits.

Lower fees: High-street agents use their local expertise to charge high fees. Online letting agents possess the same expertise but only charge a fraction of the cost.

Higher rental yields: The lower fees of online letting agents allow you to set competitive rates that can increase the occupancy rate of your property. This leaves you with a higher net rental income.

Wide range of services: Online letting agents offer several property and tenant management services. Your property will also be listed on the same platforms used by high-street agents.

Find out the earning potential of your letting property in London. Fill in your details to get to know more.

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Maximise your property's potential

Work with experienced online letting agents

Letting agents can play a crucial role in the success of a landlord in London. Tenant and property management can be time-consuming and some landlords struggle with the commitment involved.

At City Relay, we offer a wide array of online letting services that’ll help you succeed as a landlord without all the necessary time commitments. Leave your property in our capable hands and we’ll optimize it’s letting potential.

Our online letting service

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Assured Shorthold Tenancy

City Relay takes care of organising AST agreements for you. We use the Goodlord portal to create contracts that are regularly and automatically updated with new rules and legislation. We’ll take the stress out of the property management and leave you with the rental rewards.

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Flexible Letting Strategy

Your property will enjoy maximum rental yields through our flexible letting strategy. It’s the letting method we use to take advantage of the peak earning potential of short lets and the stability of long lets. We comply with the 90-day legal limit of short lets before using long lets.

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Professional onboarding

We’ll schedule a professional photo shoot (including a 3D virtual tour) to enhance the unit’s visual appeal. This will be used to increase letting opportunities with reliable tenants once we feature them in major letting platforms like Rightmove, Airbnb, Expedia, etc.

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2-step tenant vetting process

We’ll protect your property by making sure only high-quality tenants and residents will stay in it. Our 2-stage vetting process filters reliable residents who can be trusted to care for your property. You’ll get maximum rental yields without compromising your premium property.

Your property will be featured in major letting platforms

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BENEFITS

Why City Relay

City Relay is known for managing high-standard properties and providing exceptional tenant management services. These fuel our high trust ratings – something that your property will benefit from by association.

Not only that, we use Opago, a smart technology that’ll increase your rental income by 30% to 40% whilst aiming to maintain a 90% occupancy rate using our flexible letting strategy.

This letting model maximises the earning potential of your property despite the evolving demands of the market. It uses a data-driven marketing strategy to combine the peak income opportunities of short, mid and long lets.

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Competitive fees

Tailored Property Management Services

City Relay understands that landlords have different needs and expectations for their portfolios. This is why we maintain an open mind regarding our letting services. We’ll customise it to suit your specific goals.

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8% - 12% commission + VAT

For Fully Managed Lettings

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13% - 20% commission + VAT

For Flexible Lettings

Let's talk about your pricing strategy.

Our tech platform

Smart Technology to Optimise Your Portfolio Online

We’re only as effective as an online letting agent because of the smart technology that we use.

Opago is a cloud-based property management platform that gives us complete visibility of your property’s performance. You’ll be able to see the overall performance and booking calendar of your property.

City Relay property tech platform
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Financial overview

Get real-time updates on your property’s financial standing - including rent collection, in-house cleaning and maintenance fees, etc.

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Booking calendar

Access your property’s booking schedules. This information will help you block schedules to use your own property - without fear of double bookings.

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Property reports

View comprehensive reports about the performance of your property - from KPIs, rental income, and maintenance activities.

The city relay blog

Advice for property owners, from property experts