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CityRelay

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CityRelay

“The service was amazing and my new home is everything I wished for…”

CityRelay

Designed for modern living

A well-designed home means a happier, more enjoyable living experience. A carefully constructed home means a more flexible lifestyle. We offer both.

CityRelay
Stylish design

From wall paint to artwork to carpets, every detail is carefully considered, designed to improve your living experience and happiness.

CityRelay
Modern, flexible living

Whether you’re working from home, exercising, hosting friends or relaxing, our homes are flexibly designed to suit every single lifestyle.

end to end property management in London
Bespoke furniture

Enjoy beautifully crafted furniture — from beds to bedside tables and that all-important sofa, perfect for kicking back and relaxing.

CityRelay
Beautiful London homes

Find a home in a traditional or modern building, and enjoy the best of London’s architecture — from a Victorian terrace to a new build apartment.

See what our residents say
CityRelay

Here to answer any questions you might have

What is the difference between short, medium and long term rental?

The difference between a short and mid let isn’t set out in law yet but at City Relay, we consider a short let to be anything less than a month and a mid let from a month to just under 6 months. A long let is set out in law and this is a tenancy that is 6 months or longer. An AST will only be issued for tenancies of 6 months or more.

What is an AST?

An assured shorthold tenancy (AST) is the most common type of tenancy if you rent from a private landlord or letting agent.

Your tenancy will be for a fixed period and your landlord has the right to take back the property at the end, as long as they give at least 2 months’ notice.

The resident(s) must be individuals (not a business) and the rent must be below £100,000 a year.

What is a break clause and how do I use it?

If a break clause is agreed for your tenancy, this allows you the flexibility to end the tenancy earlier than the fixed term by giving the appropriate advance notice.

For example, if you agree a 1 year tenancy with a 6 month break clause and 2 month notice period, this means that any time from the 4th month onwards, you can serve notice to leave on or after 2 month’s from that date.

*Break clauses must be negotiated as part of your offer and are not necessarily included in a tenancy agreement as standard. If you are unsure whether you have one or how to use it, always check with your agent/landlord.

What is a Zero Deposit Guarantee and how does it differ from a traditional deposit?

A Zero Deposit Guarantee is an alternative to a traditional tenancy deposit. It provides the same, if not a higher level of financial protection and security to landlords, whilst reducing the upfront costs to tenants. With a Zero Deposit, residents will still complete their referencing checks as usual and will remain wholly responsible for any financial loss or damage covered by their Assured Shorthold Tenancy agreement.

If a landlord offers the choice of a Zero Deposit, residents can choose between Zero Deposit and the traditional cash deposit. A Zero Deposit can cover up to the value of ten weeks’ rent, whereas under the Tenant Fee Act 2019, most resident deposits will be restricted to the value of five weeks’ rent only.

At City Relay, we are a member of the Reposit Zero Deposit Scheme.

Can I ask the landlord to remove certain items from the flat?

You may certainly ask. Such requests should be made during the negotiation of your contract and any items which the landlord agrees to remove should be included in a special clause at the end of your contract.

If you request that items are removed during the tenancy, the landlord is not obliged to agree. They may request that you remove and store the items at your cost and return them at the end of your tenancy.

I have made an instant booking. Where can I find my details?

With an instant booking stay, all of your booking details, including property information and check in/check out details, can be found in your booking confirmation email.