London

CityRelay

End-to-end property management in London

We’re the only property management company in London with a full range of services managed entirely in-house.


CityRelay
CityRelay
10,000+ residents

CityRelay
10,000+ London properties

CityRelay
100+ property partners

See What Our Property Partners Like You Have To Say

Since I handed over my house to City Relay for management, all my issues have been completely resolved. They are incredibly technical, highly professional, and experts in every aspect of property management. A special thanks to Tembi, who has been exceptionally helpful. Her attention to detail and dedication to excellence have truly impressed me. I am extremely grateful for their exceptional service. Thank you!

CityRelay has been managing my flat for the past four years. I have had experience with a number of agents in London and after having tried and interviewed most of them, I can say City Relay is definitely the best. They take great pride in having the apartment always ready to a professional standard, with thorough cleaning and maintenance. They also manage the guest and host communication very well. Guests can now rely on their standards to book directly with them as they have a distinguished service standard. I would definitely recommend!

City Relay is extremely good at what they do, when it comes to managing our rental property in Central London Their timely updates, quick responses and ability to deal with the tenants when a tricky situation arises, is much appreciated by us.

Highly professional and commercial! I've had a fantastic experience partnering with Akim Courail-Jones, who introduced me to City Relay London for my high-spec property. His professionalism and dedication have made a significant impact on my decision to use them in the future, and I look forward to continuing our successful collaboration. Highly recommended for any host looking to streamline their operations and maximise their rental income!

Gold Star Property Management Experience Rented out my flat through City Relay on short lets and found them to be super professional and efficient managers. They took care of all matters and it was a smooth headache-free experience. Highly recommend them to any potential property owners looking to let out & have someone manage your property.

How working with us will elevate your portfolio

Our property management service gives you peace of mind. You can sit back whilst maximising occupancy in your London properties, boosting income and expanding your portfolio all while finding the best residents for your investment.

end to end property management in London
CityRelay
High quality residents

We receive direct tenant and corporate enquiries for rentals every week and work hard to match your property with the right people.

CityRelay
Extensive property listings

See your property listed from scratch on all major sites and niche platforms, such as Airbnb, Zoopla, Expedia, Rightmove, Booking.com, Plum Guide and more.

CityRelay
Next level marketing

Enter the market with a property that is ready for it. Our in-house design team transforms spaces with home staging, professional photography and 3D virtual tours to give your properties the best chance of standing out.

Find more about our listing

Unparalleled rental property management

CityRelay
CityRelay
Two-stage vetting process

We hand-select your residents with extensive background checks, and potential social media checks, to ensure the safety and security of your property.

CityRelay
A personalised experience

We make every resident feel special. Our resident services include a personal check-in, flexible arrivals, airport transfers, bespoke birthday packages and welcome packs.

CityRelay
Round the clock support

Before and after move-in, our dedicated teams are available for any resident and landlord enquiries or requests. We also use bespoke technology to report and resolve any issue that comes up quickly and efficiently.

How we find quality residents
Meet our tech platform

Smart technology to keep you in control

Work with us and start using Opago app, our industry-leading online platform, for an incomparable property management experience. Stay involved in whatever you want without having to lift a finger.

City Relay property tech platform
property calendar
Property calendar

Forget chasing emails! You can block or unblock dates for availability, view the performance of your portfolio with data on occupancy, ADR, and more.

Airbnb management london
Reports

Stay in the loop for maintenance jobs and housekeeping, whilst our teams stay alert to any reported issues 24/7 with Opago app.

City relay feedback
Feedback

Help us create a service that you love. Receive quarterly surveys about the use of Opago app and its various features, so you can tell us what to improve.

Learn more

Boosted income and secure payments

We use PayProp to secure your revenue – short lets are paid out the following month, and long lets are paid the same week. To protect you further, we only charge commission on rent received: if tenants don’t pay, we don’t earn, so it’s in our interest to ensure full payment. Arrears for our private long lets are below 1%.