Last week we were the happy winners of not one but two national industry awards. At the 2019 UK PropTech Awards, we took away the trophy for Customer Service Excellence (Property company). The awards, operated by the not-for-profit membership organisation, UK PropTech Association, recognise and showcase companies at the forefront…
Over the last 12 months, we’ve been successfully growing our business and hiring more people so we can scale-up while maintaining the same high standards of customer service. This month we welcomed Antanas Perez to the City Relay family in the newly created position of Head of Product. In his…
We’re counting down the days to the opening of our next London Reception Space. Number 51 Warwick Way in SW1, an eight-minute walk from Victoria station, will be opening its doors to City Relay guests from December. Our new Reception Space means we are uniquely placed to take care of…
A team of volunteers from City Relay joined residents of Earl’s Court on a chilly Saturday morning last week to help them collect litter. With the amount of rubbish on our streets increasing, the second Earl’s Court Big Clean-Up was organised by a group of local residents wanting to tackle…
We are excited to add a new award to our collection today. City Relay has been named Short Let Property Management Specialists of the Year in the SME News Greater London Enterprise Awards 2019. Now in its third year, the Enterprise Awards scheme recognises local small-to-medium sized businesses that are…
The short let industry is a core pillar of the sharing economy which has grown substantially over the last few years. We live in a digital age and phenomenon of short let properties are no exception to this. Economically, it makes a lot of sense however there is one core…
For years now, we have been sharing our best hosting tips on our blog. From creating the best property listing to how to get the best guest reviews and everything in between, we wanted to share our years of experience as London’s leading short let management company with the community…
