The highest quality cleaning and amenities, so every guest receives the hotel experience.
City Relay expertly manages your home’s listing, reservations, housekeeping, guest communications, maintenance and everything in between.
Our comprehensive vetting procedure, including profile screening, face-to-face check-ins and deposit collection adds a strong layer of security and ensures all guest are a good fit for your home. Additionally, our partnership with a specialist short let insurance provider covers your property from the unlikely event of damages.
According to our guests and landlords, we go the extra mile.
Through the combination of our internally developed yield management software and our revenue teams experience in the London Airbnb management market, we’re able to take your income to the next level.
Our specialised software, Outswitch, monitors a range of factors including seasonality, days of the week and local demand, to structure almost perfect pricing points for each night throughout the year. With daily monitoring and instant price changes rolled out across all of our booking platforms, our aim is to promote the best competitive nightly rate to gain the highest occupancy and improve revenue.
Nick came to City Relay, wanting the best for his property; a service he can trust that can deliver better occupancy and less hassle.
Kensington and Fulham
Gary wanted to remove the ongoing hassle and stress of managing his property portfolio, and increase his rental yield.
Roslyn wanted a local short let management company she could trust which shared her understanding of what hosting means.