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The challenge

Capucine and Ziad love nothing more than travelling and exploring the globe. Their London investment property portfolio including their own homes, are vacant for large periods throughout the year and they were looking for a solution to make extra income, whilst they were away. Armed with the knowledge that short let properties in London are in high demand and that they could really boost their yield, they were still faced with the concern regarding the safety of their properties. This is why they chose to work with City Relay; as a local management company we were able to set their minds at ease in the knowledge that we truly understand that a house is a home and our service and security levels reflect that.

The process

We took Capucine and Ziad’s properties on our full management service. From the marketing across over 30 booking platforms and the vetting of each guest, to the check-ins and hotel style cleaning, Capucine and Ziad can rest assured in the knowledge that their home is in good hands. Our helpful account management team are on hand to answer any queries they have 7 days a week and our reservations platform provides full transparency over their calendar from anywhere in the world, which enables them to monitor availability for whenever they decide to come home.

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