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Full reference checks

Through our Goodlord onboarding platform, we organise full reference checks on your potential tenants, for the long term security of your property and for your peace of mind.

Our full referencing service includes the following checks:

ID check

Background check

Credit check

Affordability check

Previous Landlord reference

Employment reference


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Preparing contracts

Once all the reference checks are complete and agreed with you, we will start to prepare an Assured Shorthold Tenancy agreement. These contracts are created through our Goodlord portal, which is automatically and regularly updated with any new government regulations and legislations, ensuring you as the Landlord are always compliant with the latest rules. 

As experts, we can help you with any queries you may have on these contractual agreements, advising on best practices for conditions such as break clauses and any special terms that need to be added.

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Completing inventory checks

Before the new tenant moves in, we organise for an inventory check to be completed, carried out by qualified and experienced inventory clerk partners. We work closely with Home Inventories and MOT Inventories, with agreed discounted rates, ensuring you are getting the best possible value.

These inventory checks are to be completed at the beginning and end of every tenancy, and are required for security deposit returns to be processed. Due to the new Tenant Fees Act, the Landlord is now required to pay for these inventory checks.

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Ensuring your property is compliant

Our ARLA qualified staff ensure your property is compliant with all the rules and regulations required when long letting your property. These compliance measures are of paramount importance, introduced to protect both tenants and landlords – allowing tenants to safely enjoy their new home, and for landlords, to protect the wellbeing of their tenants and to protect against significant damage to their rental property and the costs associated with that damage.

Energy performance certificate 

✓ Gas safety certificate

✓ Smoke & carbon monoxide alarms

Electrical installation condition report

✓ Land registry

✓ Professional and deep cleaning


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Advice for landlords

Read our blog for useful tips and best practice advice for landlords – everything from compliance, through to property safety and financial matters. Catch up on the latest City Relay business updates too.

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