Your Trusted Property Management Service
Enjoy hassle-free rental income. Whether it’s ASTs or Airbnb management, we’ll manage everything from maintenance, marketing, cleaning and catering to guests for a 5-star experience.
Here's what partners have to say about City Relay
WHO WE ARE
City Relay is committed to service excellence through exceptional property management and data-driven technology. We specialise in flexible letting, combining long, mid and short let management to maximise rental income potential. We’ll take care of marketing and vetting guests, collecting payments and maintaining properties in good condition.
Work with an award-winning property management company
BEST PROPERTY MANAGEMENT
TOP 50 PROPERTY MANAGERS IN THE WORLD
BEST SUSTAINABILITY AND CSR INITIATIVES
SERVICE EXCELLENCE - PROPERTY
PROPERTY EXPERTS
High Trust Ratings Equals High Occupancy Rates
City Relay enjoys high trust ratings from thousands of satisfied partners, guests and residents. Partnering with us will give your property a positive reputation by association. Our exceptional service including ASTs and Airbnb management will help maximise rental yield to ensure a high occupancy rate.
Here's how we do it
Stress-free rental income
Get a steady monthly rental income without lifting a finger. We’ll handle the work that comes with managing both properties and guests.
Optimised property listings
Your property will be optimised for major property listings like Airbnb, Zoopla, Rightmove and of course, the City Relay website.
High occupancy rates
Our smart pricing management ensures a positive experience for all your residents and guests - leading to high ratings and occupancy rates.
State-of-the-art technology
Stay on top of your portfolio through Opago, our property management platform. Get complete visibility of your property’s performance.
Your property will be featured in major letting platforms
“I have seven properties with City Relay and find them professional, responsive and proactive. Their model of filling void periods with short term lets in between longer term tenancies works perfectly and optimises occupancy rates, thereby maximising overall return. Would recommend whole heartedly."
PREMIUM PROPERTIES
Be a part of City Relay’s premium property list
City Relay is known for managing exceptional and beautifully designed properties in London. It’s what guests and residents have come to know us for and we’ll make sure your property fits our high standards.
In-house services
Part of our short let management offer is in-house cleaning and maintenance services. You can rely on us to provide quick and efficient services to protect your home and create an exceptional guest experience, leading to 5-star reviews.
Dedicated account manager
You will be assigned a dedicated account manager to coordinate with you and provide their full support in maximising your portfolio’s potential, may it be through ASTs or Airbnb management. They’ll work closely with you to make your property stand out.
Professional photoshoot
All our properties go through a professional photoshoot with 3D virtual walkthroughs. These will be optimised for property listings to attract guests and increase occupancy rates.
Commitment to sustainability
We are committed to providing residents and guests with energy-efficient and carbon-neutral properties. Our sustainable practices include supporting local communities and protecting the environment.
COMPLETE COMPLIANCE
Commitment to Property Compliance
City Relay’s trustworthy reputation is built upon our commitment to service excellence and complete compliance with property and letting regulations. All properties under our management will always be safe, secure and sustainable.
Our short let management will pay close attention to helping you keep up with the legal demands of short-term rentals, just as ASTs will have updated lease agreements.
OUR TECH PLATFORM
Smarter technology to grow your portfolio
As our partner, you’ll get access to use our tech platform, Opago. It’s a property management platform that’ll give you insightful reports and updates about your property. Get an overview of your portfolio’s performance with a click of a button.
Manage your finances
Get real-time updates of your property’s finances: including rent collection, cleaning and maintenance fees.
See your portfolio's performance
Access insightful reports about your portfolio’s performance. View KPIs, booking schedules and rental income.
Oversee your calendar
View your property’s calendar and get access to block certain dates. Enjoy the freedom to use your property without conflict.
