CityRelay

Your Trusted Property Management Service

Enjoy hassle-free rental income. We’ll manage everything from maintenance, marketing, cleaning and catering to guests for a 5-star experience.


CityRelay
WHO WE ARE

City Relay is committed to service excellence through exceptional property management and data-driven technology. We specialise in flexible letting and we’ll take care of marketing and vetting guests, collecting payments and maintaining properties in good condition.

Work with an award-winning property management company

SME News Awards - City Relay Winner 2022
BEST PROPERTY MANAGEMENT
2022 Winner
top 50 rental manager In the World - City relay
TOP 50 PROPERTY MANAGERS IN THE WORLD
2022
CityRelay
BEST SUSTAINABILITY AND CSR INITIATIVES
2020 Winner
CityRelay
SERVICE EXCELLENCE - PROPERTY
2019 Winner
CityRelay
PROPERTY EXPERTS

High Trust Ratings Equals High Occupancy Rates

City Relay enjoys high trust ratings from thousands of satisfied partners and residents. Partnering with us will give your property a positive reputation by association. Our exceptional service will help maximise rental yield to ensure high occupancy rates.

Here's how we do it
CityRelay
Stress-free rental income

Get a steady monthly rental income without lifting a finger. We’ll handle the work that comes with managing both properties and guests.

CityRelay
Optimised property listings

Your property will be optimised for major property listings like Airbnb, Zoopla, Rightmove and of course, the City Relay website.

CityRelay
High occupancy rates

Our smart pricing management ensures a positive experience for all your residents and guests - leading to high ratings and occupancy rates.

CityRelay
State-of-the-art technology

Stay on top of your portfolio through Opago, our property management platform. Get complete visibility of your property’s performance.

Your property will be featured in major letting platforms

Airbnb management London
booking.com on city relay
Expedia on city relay
rightmove on city relay
Zoopla on city relay
Vrbo on CityRelay
CityRelay
“I have seven properties with City Relay and find them professional, responsive and proactive. Their model of filling void periods with short term lets in between longer term tenancies works perfectly and optimises occupancy rates, thereby maximising overall return. Would recommend whole heartedly."
Kevin
PREMIUM PROPERTIES

Be a part of City Relay’s premium property list

City Relay is known for managing exceptional and beautifully designed properties in London. It’s what guests and residents have come to know us for and we’ll make sure your property fits our high standards.

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In-house services

Our cleaning and maintenance services are done in-house in a quick and efficient manner. You can rely on us to protect your home and create an exceptional experience for guests - leading to 5 star reviews.

CityRelay
Dedicated account manager

You will be assigned a dedicated manager to coordinate with you and provide their full support in maximising your portfolio's potential. They’ll work with you closely and lend their market expertise to make your property stand out.

CityRelay
Professional photoshoot

All our properties go through a professional photoshoot with 3D virtual walkthroughs. These will be optimised for property listings to attract guests and increase occupancy rates.

CityRelay
Commitment to sustainability

We are committed to providing residents and guests with energy-efficient and carbon-neutral properties. Our sustainable practices include supporting local communities and protecting the environment.

CityRelay
CityRelay
COMPLETE COMPLIANCE

Commitment to Property Compliance

City Relay’s trustworthy reputation is built upon our commitment to service excellence and complete compliance with property and letting regulations.

Through our management, we’ll ensure that your property is safe, secure and sustainable.

OUR TECH PLATFORM

Smarter technology to grow your portfolio

As our partner, you’ll get access to use our tech platform, Opago. It’s a property management platform that’ll give you insightful reports and updates about your property. Get an overview of your portfolio’s performance with a click of a button.

City Relay property tech platform
Property performance report - City Relay
Manage your finances

Get real-time updates of your property’s finances: including rent collection, cleaning and maintenance fees.

CityRelay
See your portfolio's performance

Access insightful reports about your portfolio’s performance. View KPIs, booking schedules and rental income.

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Oversee your calendar

View your property’s calendar and get access to block certain dates. Enjoy the freedom to use your property without conflict.

The City Relay Blog

Read our blog and get the latest insights on the letting property market