CityRelay

Your Trusted Property Management Service

Enjoy hassle-free rental income. Whether it’s ASTs or Airbnb management, we’ll manage everything from maintenance, marketing, cleaning and catering to guests for a 5-star experience.


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Here's what partners have to say about City Relay

Since I handed over my house to city relay for management, all my issues have been completely resolved. They are incredibly technical, highly professional, and experts in every aspect of property management. A special thanks to Tembi, who has been exceptionally helpful. Her attention to detail and dedication to excellence have truly impressed me. I am extremely grateful for their exceptional service. Thank you!

Would highly recommend City Relay to anyone looking to rent their home short or long-term. The short lets team at City Relay have been great in managing my 2-bed flat in London making sure that the occupancy levels were always high and taking away the stress of managing the reservations, arrivals, cleaning etc. Very well worth it.

Couldn't be happier. CityRelay handled the short term letting of my property for about 9 months while we were trying to sell it. As well as getting a good price for the property which helped cover the mortgage, they were exceptionally responsive and proactive. The service was far in excess of what I was expecting and I highly recommend them.

Akim is excellent I am a property owner, and Akim was a pleasure to deal with. He is a credit to City Relay and really went above and beyond in assisting me. I look forward to collaborating with City Relay for my next property management needs.

Andre Mostert is extremely good at what he does, when it comes to managing our rental property in Central London His timely updates, quick responses and his ability to deal with the tenants when a tricky situation arises, is much appreciated by us.

WHO WE ARE

City Relay is committed to service excellence through exceptional property management and data-driven technology. We specialise in flexible letting, combining long, mid and short let management to maximise rental income potential. We’ll take care of marketing and vetting guests, collecting payments and maintaining properties in good condition.

Work with an award-winning property management company

SME News Awards - City Relay Winner 2022
BEST PROPERTY MANAGEMENT
2022 Winner
top 50 rental manager In the World - City relay
TOP 50 PROPERTY MANAGERS IN THE WORLD
2022
CityRelay
BEST SUSTAINABILITY AND CSR INITIATIVES
2020 Winner
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SERVICE EXCELLENCE - PROPERTY
2019 Winner
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PROPERTY EXPERTS

High Trust Ratings Equals High Occupancy Rates

City Relay enjoys high trust ratings from thousands of satisfied partners, guests and residents. Partnering with us will give your property a positive reputation by association. Our exceptional service including ASTs and Airbnb management will help maximise rental yield to ensure a high occupancy rate.

Here's how we do it
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Stress-free rental income

Get a steady monthly rental income without lifting a finger. We’ll handle the work that comes with managing both properties and guests.

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Optimised property listings

Your property will be optimised for major property listings like Airbnb, Zoopla, Rightmove and of course, the City Relay website.

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High occupancy rates

Our smart pricing management ensures a positive experience for all your residents and guests - leading to high ratings and occupancy rates.

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State-of-the-art technology

Stay on top of your portfolio through Opago, our property management platform. Get complete visibility of your property’s performance.

Your property will be featured in major letting platforms

Airbnb management London
booking.com on city relay
Expedia on city relay
rightmove on city relay
Zoopla on city relay
Vrbo on CityRelay
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“I have seven properties with City Relay and find them professional, responsive and proactive. Their model of filling void periods with short term lets in between longer term tenancies works perfectly and optimises occupancy rates, thereby maximising overall return. Would recommend whole heartedly."
Kevin
PREMIUM PROPERTIES

Be a part of City Relay’s premium property list

City Relay is known for managing exceptional and beautifully designed properties in London. It’s what guests and residents have come to know us for and we’ll make sure your property fits our high standards.

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In-house services

Part of our short let management offer is in-house cleaning and maintenance services. You can rely on us to provide quick and efficient services to protect your home and create an exceptional guest experience, leading to 5-star reviews.

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Dedicated account manager

You will be assigned a dedicated account manager to coordinate with you and provide their full support in maximising your portfolio’s potential, may it be through ASTs or Airbnb management. They’ll work closely with you to make your property stand out.

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Professional photoshoot

All our properties go through a professional photoshoot with 3D virtual walkthroughs. These will be optimised for property listings to attract guests and increase occupancy rates.

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Commitment to sustainability

We are committed to providing residents and guests with energy-efficient and carbon-neutral properties. Our sustainable practices include supporting local communities and protecting the environment.

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COMPLETE COMPLIANCE

Commitment to Property Compliance

City Relay’s trustworthy reputation is built upon our commitment to service excellence and complete compliance with property and letting regulations. All properties under our management will always be safe, secure and sustainable.

Our short let management will pay close attention to helping you keep up with the legal demands of short-term rentals, just as ASTs will have updated lease agreements.

OUR TECH PLATFORM

Smarter technology to grow your portfolio

As our partner, you’ll get access to use our tech platform, Opago. It’s a property management platform that’ll give you insightful reports and updates about your property. Get an overview of your portfolio’s performance with a click of a button.

City Relay property tech platform
Property performance report - City Relay
Manage your finances

Get real-time updates of your property’s finances: including rent collection, cleaning and maintenance fees.

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See your portfolio's performance

Access insightful reports about your portfolio’s performance. View KPIs, booking schedules and rental income.

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Oversee your calendar

View your property’s calendar and get access to block certain dates. Enjoy the freedom to use your property without conflict.

The City Relay Blog

Read our blog and get the latest insights on the letting property market