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Our clients

We provide operational support to a variety of large and small short let management companies in London

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A cost effective, consistent solution

Our all-in-one service including check-in, linen, housekeeping and maintenance replaces the complexity of managing multiple suppliers and supports you to scale and grow your business without the additional costs.

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City Relay have been a fantastic support to our growth, enabling Sweet Inn to streamline its operations and scale its portfolio.

Romain, Operations Manager at Sweet Inn


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Personalise with our white label service

Our white label service completely transforms our operations into yours, following your branding, packaging and standards effortlessly. Tailor and personalise check-ins, housekeeping and maintenance into one streamlined service, while reducing the associated costs and complications of managing multiple suppliers yourself.

Alternatively, capitalise on our existing partnerships with some of the UK’s most luxurious brands including Eco-Boutique bathroom amenities, Doisy and Dam chocolates, Eden Project coffee, Richard Haworth linen and Joe’s Tea organic beverages.

Personal account managers for your property at City Relay

Dedicated Account Manager

Once onboard you will be assigned a dedicated Account Manager, who will be your single point of contact throughout our partnership. With a relationship built upon transparent communication and the understanding of your needs and requirements, and backed by a team with years of experience, we deliver a leading service unlike any in the short let industry.

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